Meet the Team

The Smile Shoppe Team

Iliana Flores

Financial Advisor

I have been working in the administrative field for over 6 years and I am very passionate about my work. The Smile Shoppe is not only a job. It feels like home. We all work together like a family to give our patients the best experience. I love to see our patient's smiles when they get their braces and when they finish their treatment. I love to be a part of accomplishing these beutiful smiles.

On my free time I enjoy spending time with family and friends, as well as traveling. Any extra down time I enjoy watching movies with a tasty treat. 


Brenda Pedroza

Scheduling Coordinator

I have been in the dental field since 2014. My job is to maintain a balanced schedule in order to provide the best quality of care. My job does not stop there. I am also in charge of many patient processes that keep the office and treatment moving smoothly.

The favorite part of my job is seeing patients happy with their resulting smiles. It brings me joy seeing their smiles glow. It also makes me proud to be a part of an amazing team that works towards life changing experiences. We are all family and have fun working in a high-tech and modern office. 

Out of work I enjoy being involved with the center of arts, as well as being surrounded by family and friends. I also enjoy visiting cultured markets, attending local concerts and theater plays. I'm a huge sci-fi fan and enjoy anything futuristic.


Karina Chapa

Treatment Coordinator

I love working in Orthodontics and being a part of a great team that makes positive changes in the lives of our patients. Nothing makes me happier than to see the boost in self-esteem and confidence our patients get with the help of our doctors and staff. It's truly amazing! I am the mother of two beautiful girls, Sophia and Stella. I enjoy spending time with my family and friends, and I especially love movie nights with my girls.



Laura Alejandro

Lead Orthodontic Assistant

I am a native Laredoan who graduated from United High Scool. I have been married to my wonderful husband for eleven years and together we have three mischievous fur babies who enjoy going on fun adventures to the park. Working in the dental field for over nine years has been a wonderful experience but I found my passion in Orthodontics 5 years ago. The Smile Shoppe has given me the opportunity to work in a family oriented environment where I get to know the patients by name. The Smile Shoppe is my second home. We are family and our patients are friends.